Paul Café is hiring a full-time Waiter to greet customers, present menus, take and serve orders, handle table set-ups, process bill payments, and ensure friendly, professional service. The role involves coordinating with kitchen and bar staff and reporting any customer issues to management.
Candidates must have a high school diploma, 1–2 years of customer service experience, and fluency in English (Arabic is a plus), along with strong communication, teamwork, and customer service skills.
Full job description
Waiter(Job Number: WAI000226)
Description
- Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner
- Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
- Arrange table set-ups before and after each customer according to the brand’s set standards
- Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
- Collect bill payments from customers and hand them over to the cashier
Qualifications
- High School Degree
- 1-2 years of experience in customer service in a similar role
- Fluency in English; Arabic is a plus
- Communication Skills: level 2
- Cultural Awareness: level 1
- Change and Adaptability: level 1
- Customer Focus: level 1
- Driving and Achieving results: level 1
- Initiative: level 2
- Teamwork: level 2
Organization: Paul Café
Primary Location: Oman-Muscat City Center
Schedule: Full-time
Unposting Date: Ongoing
